STOP your updates for iPhone NOW ERROR 53″
Is this another scam or great business move form apple?
I’ve been trying to avoid writing an article about the ‘Error 53′ fiasco because honestly I believe it’s a non-issue. If you get your screen replaced by a third-party, it’s your responsibility to know that the third-party may or may not be using Apple certified parts. With Touch ID, however, replacing your screen gets a bit more difficult because it incorporates a fingerprint sensor. With such sensor, Apple has gone to great lengths to make sure their products are secure. When you register your fingerprint it is stored securely in the secure enclave of the A7/A8/A9 processor, locked away from everything else. If you get your screen replaced, the Touch ID sensor is being replaced as well (unless otherwise stated), which means the connection to the secure enclave needs to be reestablished. Apple can’t go to every third-party and give them the keys to the secure enclave, it’s unsafe. On top of that, the secure enclave stores your Apple Pay cards on the A8/A9 chips.
‘Error 53′ is a security feature, not Apple telling you your screen can’t be replaced. It’s Apple telling you if you do, make sure it’s in the right hands.
Besides the rant, a Seattle based law firm is working on filing a class action lawsuit against Apple over iOS updates bricking iPhones when the screen is being replaced by a third-party. According to The Guardian, lawyers PCVA are inviting those who’ve experience the ‘Error 53′ message to contact them to support the case.
In addition, a London-based lawyer believes Apple is in violation of consumer law in the UK.
According to Apple, however, the error is a security feature designed to protect Touch ID:
Error 53 is the result of security checks designed to protect our customers. iOS checks that the Touch ID sensor in your iPhone or iPad correctly matches your device’s other components.
If iOS finds a mismatch, the check fails and Touch ID, including for Apple Pay use, is disabled. This security measure is necessary to protect your device and prevent a fraudulent Touch ID sensor from being used.
But law firm PVCA believes Apple is in violation of consumer protection laws in the US.
We believe Apple may be intentionally forcing users to use their repair services, which cost much more than most third-party repair shops. There is incentive for Apple to keep end users from finding alternative methods to fix their products.
UK barrister Richard Colbey is agreeing saying that the same may be true in the UK.
It is hard to see how something which ceases to work in this way could be said to be of reasonable quality, one of the determinants of which is durability. The law states: ‘A person who without lawful excuse destroys or damages any property belonging to another intending to destroy or damage any such property or being reckless as to whether any such property would be destroyed or damaged shall be guilty of an offence.’
Apple notes that anyone who is experiencing Error 53 should contact Apple Support. However, they have yet to comment on whether or not they will replace devices that have this error.
Source: The Guardian